2023 Environmental Social and Governance Report
Continued from Part 1

While each person follows a unique career path before joining the cooperative, it does not take long for the spirit of cooperation and collaboration to flourish once they start. SMECO employees share a mindset of service that permeates their day-to-day work and extends to their lives outside of the office. Many are deeply involved in their communities. You will often find members of the SMECO team volunteering, donating time and money, and doing what they can to improve and support Southern Maryland. When our members see the SMECO logo, they should know help is nearby.
Our employees care about what they do. They aren’t simply performing work in exchange for a paycheck, they are providing a critical service to their neighbors and friends. The teamwork and desire to help is never more apparent than during a storm or emergency, and it is alive and in action every day at SMECO.
Whether the cooperative attracts the type of people who have a service mindset, or the experience of working here awakens a drive to serve, SMECO’s employees are a unique group and they tend to stay with the cooperative for a long time.
A larger-than-normal amount of the cooperative’s long-term employees are eligible, or will be eligible, to retire within the next five years. With so many key employees at SMECO who have dedicated decades to the cooperative approaching retirement, a robust succession plan is more critical than ever. These individuals carry with them a wealth of knowledge, experience, and institutional memory that has been instrumental in shaping the cooperative’s success. A well-structured succession plan ensures that this legacy is not lost, providing a seamless transition of leadership and safeguarding the continuity of operations. It also empowers the next generation of leaders to step into their roles with confidence, equipped to maintain SMECO’s commitment to excellence and community service.
One of the key components in preparing a seamless transition of leadership is a robust training program. SMECO’s training department has implemented a progressive leadership training series that prepares the newest generation of leaders to succeed and provides opportunities for aspiring leaders to develop their skills and insights. The leadership training series is one of many options available to employees who want to build onto or learn new skill sets. Many employees also utilize the cooperative’s education benefits to earn their degrees. We provide tuition reimbursement covering up to 90 percent of tuition costs based on the course grade for undergraduate degrees. The Employee Development Director assesses training needs and offers various training topics for employees to take on company time and with 100 percent coverage.
Investing in our employees ensures that SMECO maintains a well-trained and qualified workforce. That effort goes beyond training. Collaboration across departments is integral in ensuring that the cooperative operates efficiently and economically for our members. In 2022, SMECO launched a pilot session of its updated mentorship program. The updated program addressed challenges from previous mentoring sessions, updating the experience to include in-depth training and screening for mentors and clear guidelines to ensure the experience was more structured and successful. The pilot’s success ensured the mentorship program returned full-time in 2023, expanding the cooperative’s onboarding for new employees creates an atmosphere of inclusion and accessibility. Providing employees with a broader understanding of what the different departments within SMECO do every day connects and engages the workforce, building relationships that open the door for a stronger and cohesive team.
Maintaining a skilled and well-trained workforce is also a critical component in providing reliable service and ensuring safety for our employees and our members. When electric utilities mention safety, most minds go directly to the field crews. Lineworkers have one of the most dangerous jobs in the United States and following appropriate safety protocols are imperative in ensuring the crews return home safe at the end of the shift. However, safety at SMECO is everyone’s responsibility—not just team members working in the field. As part of an expansive safety-training program, SMECO’s entire workforce maintains active certification in CPR and first aid. Whether it is within the workplace, at community events, or in public spaces, equipping more than 500 individuals with the skills to respond confidently to medical emergencies promotes increased public safety. It not only saves lives in emergencies, but also promotes a culture of preparedness and empowerment within the community.
Employee training includes initiatives to improve and enhance career-related skills, ensure safe work practices, and promote diversity and inclusion.
A strong workforce is a diverse one. It takes a variety of viewpoints, backgrounds, and experiences to elevate good ideas and efforts into great ones. A majority of SMECO’s workforce live in the cooperative’s service territory, and the workforce should reflect the community.
Equity in employment opportunities
SMECO completes an annual Affirmative Action Plan that shows the good faith efforts in the cooperative’s hiring and recruitment. Each January, the Diversity & Inclusion Director, with the input from the recruitment coordinators, reports on the previous years’ demographics, which include the full employee roster, new hires, terminations, promotions, transfers, and applicants, categorized by gender, race, location, veteran status, disability status, supervisor, and location. Demographics are categorized into executives, officials/manager, professionals, technical, office and clerical, craft workers, operatives, laborers, and service workers.
SMECO reports the completed annual Affirmative Action Plan for review and analysis to an objective, third-party law firm specializing in labor and employment law. Through this evaluation, the cooperative can easily recognize positive and negative trends that surface in any department and identify areas of focus for SMECO’s recruiting and outreach efforts for the upcoming year. This helps the cooperative determine which career fairs and job boards would be most likely to yield the types of employee candidates we are seeking.
The demographic information for 2023 revealed opportunities in our recruiting efforts, and the cooperative established four recruitment goals for 2024. The goals include increasing the numbers of women and minorities in the professionals category, and to increase the number of minority employees in the technicians, lineworkers, and operatives categories.
Potential employment candidates are chosen based on their fit for the position. The cooperative strives to increase accessibility and awareness of open positions to underrepresented categories, but we may not be successful in reaching our goals based on the qualified candidates interested in the position.
The Affirmative Action Plan requires compiling a lot of information, but we look forward to the insight of measuring the previous years’ successes and the help it provides as we continue reaching a diverse and talented workforce.
Trying out the line worker life at Apprentice Field Day
Trying out the line worker life at Apprentice Field Day
Employees representing the cooperative at a job fair.
Employees representing the cooperative at a job fair.
Employee Health Fair
Employee Health Fair
Employee Health Fair
Employee Health Fair
Health and wellness
An engaged and empowered workforce is a healthy one. It is difficult to bring your best to your daily job when you are struggling with health issues. For more than a decade, the cooperative has been promoting health and wellness for its employees beyond the standard medical and dental benefits offered at most companies. SMECO has a comprehensive wellness incentive program where employees are encouraged and rewarded for making healthy choices, including receiving routine screenings, exercising, and making choices that support good mental and physical health.
The cooperative has an on-site gym and a wellness center at both its Hughesville and Leonardtown locations. The first Wired for Wellness (WFW) Family Health Center opened in Hughesville in 2015. The second location opened in 2021 in Leonardtown. The health centers are available to all full-time, benefits-eligible employees and their spouses and dependents (age 2+) covered by SMECO health insurance. They provide health screenings, sick visits, lab services, and coaching for chronic conditions.
The investment into the health and wellbeing of cooperative employees offers benefits beyond physical fitness. Having the on-site clinics has reduced time off for doctor’s appointments, caught life-threatening issues before they were an emergency, and provided the incentive of more consistent care that has led to the diagnoses of issues some employees had been struggling with for years.
SMECO employee benefits are self-insured. By providing medical care at the on-site clinics, the cooperative reduces overall insurance costs. A visit to the health center is part of the controlled, monthly fixed cost of maintaining the facility and is not billed under the variable costs of insurance claims. The on-site healthcare option also saves money on worker’s compensation injury visits and in completing pre-employment requirements.
As one of the largest employers in Southern Maryland, the cooperative’s investment in its employees has a substantial impact on the community.
Wired for Wellness Health Center Success Stories
Investing in the community
For $1 per member per year, the cooperative is able to invest in many of Southern Maryland’s local non-profits.
SMECO’s contributions committee meets monthly to review requests and award sponsorship money to eligible organizations. The diverse committee is comprised of seven employees who represent different parts of the service territory and departments within SMECO. The committee votes to ensure the investment is distributed equitably throughout the service territory.
In 2023, the cooperative donated $177,990 to 240 local organizations.
- Children/Youth: $18,153
- Civic/Community Development: $29,350
- Arts & Culture: $2,800
- Education: $21,032
- Environment: $6,050
- Health & Welfare: $100,605
In addition to corporate sponsorships, the cooperative also supports improving our community through support of education.
- Each year, the cooperative awards four $2,500 scholarships to high school seniors living in the service area. In 31 years, SMECO has provided scholarships to 124 students.
- We host the annual MATHCOUNTS competition and Elementary Mathematics Challenge.
- SMECO recognizes the work of local educators each year by honoring outstanding teachers in the areas of mathematics, science, and STEM. In 32 years, we have recognized 480 local math and science teachers.
SMECO’s employees also give of their time and money to support the community.
- Cooperative employees raised $58,000 for Cornerstone Southern Maryland through the 2023 Annual Charity Golf Outing.
- Employees donated 1,650 pounds of food to the Southern Maryland Food Bank.
- CoBank donated $10,000 in matching funds for charitable organizations supported by SMECO.
The member experience
Many of the cooperative’s employees are also members. As members of the cooperative, they care about the community where they live and they know first-hand that each customer has individual needs and preferences for how they choose to interact with SMECO. Providing versatile payment and communication solutions are integral in providing our members with the superior customer service they want and deserve.
SMECO provides a number of self-service options for members, including the Account Manager portal. The portal provides 24/7 access to a wealth of information and many quick self-service tools (listed at right).
The cooperative also provides the option to use texting or our 24/7 app to access account information, report outages, and pay bills. The cooperative team continues to explore opportunities to transform the member experience as technologies evolve.
Self-service tools
SMECO’s Capital Credits Refunds
One distinct aspect of being part of our cooperative is the allocation of capital credits. Based on various financial factors, SMECO’s Board may approve the distribution of a percentage of the cooperative’s operating margin—or Capital Credits—to its members. SMECO has issued Capital Credits for seven years over the past decade.
How do capital credits work? At the end of each fiscal year, any margins not used for expenses are allocated to a special account for each member based on how much electricity the member used and the rate at which the account was billed. Allocated margins are used as capital to fund new construction, system improvements, and maintenance. The cooperative’s Board of Directors periodically assesses its financial situation and determines when members’ capital credits will be refunded. When there is sufficient operating margin, the Board can authorize the “retirement” of capital credits and refund the extra margin to members, which appears as a credit on their bill. |
SMECO’s members help finance operations. One of the biggest benefits of being a member is receiving a refund through the capital credit program. Passing margins on to members is central to SMECO’s commitment to provide value to our members and the communities in our service area.
An electric utility affects the ecological environment through construction and operation of its system. We take great care to observe our interactions with the environment and limit that impact while ensuring reliability. Central to this ESG report is an accounting of the Scope 1 and 2 greenhouse gas (GHG) emissions from SMECO’s operations. Further, this report will document material recycling efforts, energy efficiency, wildlife safeguards, and habitat and ecosystem protections. SMECO strives to harmonize its operations with the natural systems in every viable way.
GHG emissions are reported as Scope 1, 2, or 3, based upon the origin and accountability of the source. SMECO’s Scope 1 emissions refer to those resulting directly from SMECO’s operations. Scope 2 emissions are those resulting from SMECO’s power supply. Scope 3, which SMECO opted not to report due to data accuracy and availability concerns, would refer to emissions resulting from SMECO’s upstream suppliers and the downstream users of SMECO’s services.
Many different pollutants are considered GHGs, including methane, ozone, and water vapor, for example. Carbon dioxide is the most common. Each contributes to climate change differently. To more effectively communicate the findings and to make the results comparable across organizations, emissions are standardized as if they were CO2. The units in this ESG report are metric tons of carbon dioxide equivalent (MTCO2e).
Previous SMECO ESG reports documented the GHG footprint in arrears. The 2021 report covered the 2020 footprint and the 2022 report covered the 2021 footprint. The section below includes both 2022 and 2023 emissions, which brings the accounting current. This change reflects the maturity of SMECO’s ESG program and the availability of the underlying data.
For Scope 1, SMECO is a low emitter. SMECO’s facilities are fully electrified. The Scope 1 emissions are from backup generators and vehicle fuels. The total number was 2,956 MTCO2e in 2023. The 2022 Scope 1 emissions are 3,023 MTCO2e.
Programs empower members to save
The EmPOWER Maryland programs offer members opportunities to save energy and save money. Since 2009, participants have saved more than 6.2 million megawatt-hours.
- In 2023, 8,661 members received a total of $197,737 for upgrading to energy-efficient appliances. Energy saved could charge 114 million smartphones.
- EmPOWER Maryland-supported HVAC upgrades made in 2023 saved 1.5 million kWh. That’s like eliminating the emissions from driving a gas-powered vehicle 2.7 million miles.
- Last year, Southern Marylanders redeemed over 20,000 energy efficiency kits through SMECO’s EmPOWER Maryland programs. With their new energy-saving items, SMECO members can save enough energy to charge over 480 million smartphones.
- SMECO members are saving nearly 12 million kWh by getting a Home Energy Report. That’s the average annual electricity use from 1,057 homes.
Between 2021–2023
23K+ energy efficiency kits shipped |
12,200+ ENERGY STAR® |
131.4+ appliances and |
6.5M+ energy-efficient |
22,700+ appliances recycled |
>$32M in rebates for members |
Scope 2 is a much greater source for SMECO because of the nature of our business as an electric utility. As much of the energy SMECO delivers is still derived from fossil fuels, this number will remain stubbornly high. SMECO’s renewable portfolio standard requirements do not offset this number according to ESG reporting conventions, therefore SMECO’s Scope 2 figures are entirely reflective of the wind and solar power purchase agreements in place and the PJM fuel mix. SMECO’s Scope 2 emissions for 2023 is 38,279 MTCO2e. The 2022 Scope 2 emissions are 40,768 MTCO2e.
The power supply mix consists of the following resources. Of the 3.3 million MWh sold last year, natural gas comprised the largest share followed by nuclear, wind, and coal.
The following table reports SMECO’s power supply fuel mix.
Natural gas |
49.95% |
1,662,060 |
Nuclear |
22.21% |
739,104 |
Wind |
14.44% |
480,484 |
Coal |
9.82% |
326,668 |
Solar |
1.57% |
52,087 |
Hydro |
1.26% |
41,859 |
Solar and wood waste |
0.32% |
10,790 |
Oil |
0.22% |
7,234 |
Other energy |
0.11% |
3,496 |
Methane gas |
0.10% |
3,362 |
Total |
100% |
3,327,144 |
Mehoopany Wind Farm located in Pennsylvannia.
Mehoopany Wind Farm located in Pennsylvannia.
Awards and recognitions
SMECO takes pride in its accomplishments and appreciates others’ recognition of the cooperative’s commitment to sustainability, its mission, and its community.
Named ENERGY STAR® Partner of the Year
2023—Sustained Excellence
The Sustained Excellence Award is presented to organizations that the United States Environmental Protection Agency (EPA) ENERGY STAR program recognizes for their year-over-year commitment to meeting the challenge of climate change and supporting a transition to a clean energy economy. The EPA has named SMECO an ENERGY STAR Partner of the Year every year from 2012 through 2023, including Sustained Excellence honors every year from 2015 through 2023.
Named ENERGY STAR® Certified Homes
Market Leader 2023
The Certified Homes Market Leader award is presented to outstanding partners who have made important contributions to energy efficient construction and environmental protection by building or verifying an outstanding number of ENERGY STAR certified homes and apartments, or by sponsoring a local program that supported these activities during the previous year.
Chosen as a Platinum Hermes Award Winner
The Hermes Creative Awards recognize creativity and ingenuity in marketing and communication publications. In 2023, SMECO was honored to be chosen as a Platinum Award winner for the SMECO Schools Everyday Energy video.
Awarded a Silver Telly for General—Education & Training
The Telly Awards recognize excellence in video and television, including branded content, documentary, social media, immersive and more. SMECO was recognized as a silver winner in the category of non-broadcast education and training in 2023 for the SMECO Schools Everyday Energy video.
Chosen as a PLMA Pacesetter in 2023
The Peak Load Management Alliance is a non-profit organization that supports utilities, grid operators, service providers, end-users, and individuals advancing innovations in managing load on the grid by conservation, efficiency, and flexibility. In 2023, SMECO received the PLMA Award for a Pacesetter Program for its innovative approach to flexible load management through the FlexTemp Pilot.
Climate NOW Act
Serving Maryland brings the duty to abide by the laws and regulations of our state that has emerged as a leader in clean energy and combating climate change. Several of these measures put the state’s electric utilities, SMECO included, in the spotlight. The Climate Solutions Now Act of 2022 set a goal to reduce GHG emissions in Maryland 60 percent by 2031 from the baseline year of 2006, and to reach “net zero” carbon emissions by 2045. Reaching these goals will impact every part of Maryland’s economy and will require a collaborative and determined effort throughout the state. While the specifics of how these goals are to be reached have not been fully determined for SMECO and other utilities, ratepayers should expect an impact on their electric bill well into the future. The cooperative balances its efforts to support climate goals while also advocating on our members’ behalf as this law is implemented.
Saving energy saves money, and it also helps achieve the emissions goals mapped out in the Climate Solutions Now Act. Beginning in 2024, EmPOWER Maryland will shift from tracking the reduction in kilowatt-hours to tracking GHG reductions. EmPOWER Maryland, a collection of programs promoting energy efficiency and demand management for electric and gas utilities, was established with the passing of the EmPOWER Maryland Energy Efficiency Act of 2008 and set initial energy conservation goals for the state. Customers subsidize the programs through a public purpose charge on every utility bill in Maryland. The money goes to incentive programs and workforce development that reduces the amount of energy we need to power our lives and broader economy. The EmPOWER Maryland program runs in three-year cycles and provides a number of opportunities for cooperative members to save energy and money using various rebates and incentives. The fifth program cycle ended in 2023 and the continued impact of EmPOWER Maryland is evident in the energy savings being realized each cycle. The next cycle began January 1, 2024.